We do not issue refunds under any condition. Exchanges on certain items only. All sales are final. All personalized merchandise, i.e. Stamped, Engraved, or Fine Jewelry (Milestones Collection) Sales, are non-exchangeable or non-refundable.
On all remaining items, we are happy to make an exchange of equal value for a purchase if you are not 100% satisfied. The item(s) must be returned unworn and in perfect condition bearing the tag within 10 days of the original shipping date. Shipping and handling fees are non-refundable.